4 Steps to Helping Others Self-regulate
4 Steps to Helping Others Self-regulate
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When was the last time you were faced with a person who was triggered emotionally? Perhaps a co-worker worrying about a change you wanted to implement. Perhaps a manager getting angry because of a delay on an important project. Or, perhaps a team member is feeling overwhelmed by the amount of work on their plate.
Did their emotions spiral out of control? Or were you, as a bystander, able to help them get back on an even keel so that you could have a constructive conversation about how to move forward? That’s what this post is all about – understanding the steps you can take to help others self-regulate and thereby collaborate.
When we help others self-regulate – and are emotionally stable ourselves – we get much better results in any area of life. Not only is it more enjoyable to collaborate when our hearts and minds are open. The brain is also sharper, more creative and resourceful when we are emotionally regulated rather than when we are consumed by anger, fear or frustration.
In this course, you’ll learn how to help others self-regulate their emotions in high-stress situations, whether it’s a frustrated colleague, an overwhelmed team member, or a critical manager.
Accreditations & CPD
Accreditations & CPD
This course provides structured Continuing Professional Development (CPD). Recognition of CPD is subject to individual professional body requirements and the learner’s role. This course is not formally accredited unless explicitly stated.
Suitable for CPD requirements of RICS, CIOB, ICE, APM, and PMI members.
Learning Outcomes
Learning Outcomes
By the end of this course, you should be able to:
• Recognise emotional triggers in yourself and others and apply techniques to stay calm and emotionally regulated
• Practice active listening and emotional validation to help others move from reactive to collaborative states
• Use a four-step framework to guide constructive conversations and resolve tension in both one-on-one and group settings
About the Author
About the Author
This course is produced by Built Intelligence in association with Susanne Madsen.
Susanne Madsen is an internationally recognised project leadership coach, trainer and facilitator. She is the author of The Power of Project Leadership (now in 2nd edition) and The Project Management Coaching Workbook. You can read more about Susanne's coaching, training and consulting services on www.susannemadsen.com
