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How to Excel as a Leader by Building Your Emotional Intelligence

How to Excel as a Leader by Building Your Emotional Intelligence

Level Beginner
Duration 8 minutes

Several studies show that Emotional Intelligence, or EQ, is the single biggest predictor of personal and professional success. Not only is it the most important competency for leaders, it’s essential for anyone wishing to progress and improve their performance over and above their efficiency.

In this course, you’ll learn how to develop and apply Emotional Intelligence (EQ), the single most important predictor of personal and professional success. Grounded in the work of Daniel Goleman and supported by extensive research, the course explores the four core EQ competencies: self-awareness, self-regulation, social awareness, and social skills.

Accreditations & CPD

This course provides structured Continuing Professional Development (CPD). Recognition of CPD is subject to individual professional body requirements and the learner’s role. This course is not formally accredited unless explicitly stated.

Suitable for CPD requirements of RICS, CIOB, ICE, APM, and PMI members.

Learning Outcomes

By the end of this course, you should be able to:

• Recognise and develop the four core competencies of Emotional Intelligence: self-awareness, self-regulation, social awareness, and social skills
• Apply practical habits to manage emotional responses, build stronger relationships, and navigate difficult conversations effectively
• Enhance leadership effectiveness by cultivating empathy, active listening, and emotionally intelligent decision-making

About the Author

This course is produced by Built Intelligence in association with Susanne Madsen.

Susanne Madsen is an internationally recognised project leadership coach, trainer and facilitator. She is the author of The Power of Project Leadership (now in its 2nd edition) and The Project Management Coaching Workbook. You can read more about Susanne's coaching, training and consulting services on www.susannemadsen.com

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