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Webinar - NEC4 TSC (Part 2/6): Roles and Responsibilities of the Service Manager and Contractor under the TSC

Webinar - NEC4 TSC (Part 2/6): Roles and Responsibilities of the Service Manager and Contractor under the TSC

Level Beginner
Duration 60 minutes

TUE, SEPT 8, 2026 13:00 PM BST

The aim of this webinar is to provide a summary of the main roles and responsibilities of both the Service Manager and Contractor under the NEC4 Term Service Contract (TSC).  It will take you through some of the general provisions of the TSC, including the role of the Service Manager, an early warning, and also the provisions dealing with the Contractor’s main responsibilities.

This webinar is Part 2 of a six-part series. Parts 1–3 are free, while Parts 4–6 are available via our Learning Management System under a subscription plan.

Accreditations & CPD

This course provides structured Continuing Professional Development (CPD). Recognition of CPD is subject to individual professional body requirements and the learner’s role. This course is not formally accredited unless explicitly stated.

Suitable for CPD requirements of RICS, CIOB, ICE, APM, and PMI members.

Learning Outcomes

After attending this webinar, you should be able to:

• Explain how contract notices and communication work
• Know what an early warning is and how to manage them
• Describe what the key obligations of the Contractor are
• Understand the role and responsibilities of the Service Manager

About the Author

This course is produced by Built Intelligence, in association with Neil Earnshaw.

Neil is a highly regarded consultant with experience working as a client, consultant and contractor in the construction industry with particular expertise in developing and implementing NEC forms of contract.

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