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Webinar - NEC4 TSC (Part 3/6): Managing the Contractor’s Plan and Quality under the TSC

Webinar - NEC4 TSC (Part 3/6): Managing the Contractor’s Plan and Quality under the TSC

Level Beginner
Duration 40 minutes

WED, SEPT 9, 2026 13:00 PM BST

The aim of this webinar is to explain the importance of the Contractor’s plan and how it is managed under the NEC4 Term Service Contract (TSC). We will also look at how to manage service quality under the TSC through the quality management provisions.

This webinar is Part 3 of a six-part series. Parts 1–3 are free, while Parts 4–6 are available via our Learning Management System under a subscription plan.

Accreditations & CPD

This course provides structured Continuing Professional Development (CPD). Recognition of CPD is subject to individual professional body requirements and the learner’s role. This course is not formally accredited unless explicitly stated.

Suitable for CPD requirements of RICS, CIOB, ICE, APM, and PMI members.

Learning Outcomes

After attending this webinar, you should be able to:

• Understand the importance of the Contractor’s plan and how to manage it
• Describe what a defect is under the TSC
• Explain how to manage the quality of the service

About the Author

This course is produced by Built Intelligence, in association with Neil Earnshaw.

Neil is a highly regarded consultant with experience working as a client, consultant and contractor in the construction industry with particular expertise in developing and implementing NEC forms of contract.

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